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VOLO’s Approach To Software Product Discovery Workshops

January 8, 2026 | Author: Levon Hovsepyan

Discovery workshop is essential for aligning project goals and ensuring clear communication in software development. Many businesses rush into discussions about rates and team qualifications without first conducting a discovery workshop. This often leads to misaligned expectations and costly mistakes, such as choosing a partner who lacks the necessary technical skills or failing to define the project scope.

Business owners often overlook the importance of a software product discovery workshop when approaching a software provider. Skipping this step can also result in overlooking critical details, like requesting features that don’t align with the target audience, leading to a product that misses the mark. A discovery workshop helps clarify business goals, technical needs, and project scope, preventing misunderstandings and setting the project up for success.

In this article, we’ll explore the benefits of a discovery workshop, the risks of skipping them, and how a structured approach ensures successful project outcomes.

The Importance Of Defining Project Scope And Goals

Software product discovery workshops are more than just technical meetings. They’re about making sure everyone’s on the same page before the real work begins. Here’s why they matter:

  • Building The Right Relationship

These workshops help you and your client determine whether you’re a good fit to work together. Are you both able to communicate openly and effectively? It’s about establishing trust and ensuring the partnership feels right from the start.

  • Getting Aligned Early

Discovery workshops give you a chance to align on what really matters to your goals, the project’s vision, and what success looks like. Everyone walks away knowing exactly what needs to be done, making it easier to move forward.

  • Turning Ideas Into Action

It’s not just about making sure everyone speaks the same language, it’s about clearly translating business ideas into a product that works. By defining the scope and goals early, you ensure that the project moves forward with clarity and purpose.

With this solid foundation, discovery workshops help ensure that the project stays on track and that everyone knows exactly where they’re headed.

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Common Mistakes In Product Discovery Workshops And How To Avoid Them

The goal should be to help a company clarify its tech needs and ensure the product brings real value to the business. VOLO is not here to tell you how to develop your product. We're here to help you build it the right way.

Here are three major mistakes many businesses make during product discovery workshops and how we avoid them:

  1. Focusing Too Much On Delivery

If your tech partner spends too much time talking about how they’ll deliver your product, it’s a red flag. A discovery workshop should be a strategy session, not a pitch about delivery methods. It’s about making sure we’re aligned on the big picture and that we’re all clear on the goals before diving into the technicalities.

  1. Not Understanding User Needs

Without a deep understanding of your target audience’s pain points, it’s hard to create a product that resonates. That’s why we focus on getting to the heart of your audience’s frustrations during discovery. If this isn’t addressed early, you risk building a product that doesn’t solve the correct problems.

  1. Not Listening To Experts

Sometimes, business owners and executives are so focused on their vision that they overlook expert input. The discovery workshop is about opening the conversation and asking the tough questions. We listen, challenge assumptions, and make sure the product is truly aligned with your goals and user needs.

If this approach sounds like what you're looking for, let’s connect. We’d love to help bring your vision to life with a solid plan in place.

Also read:

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What Are The Risks Of Skipping The Discovery Workshop?

When starting a software project, it's easy to get caught up in the excitement and jump straight into conversations about rates and team qualifications. Skipping a discovery workshop can lead to misalignments and missed opportunities.

Research shows that projects without proper planning have only a 31% success rate, and more than 50% of software projects go over budget or fail to meet their goals. These stats highlight just how crucial it is to set clear goals and expectations from the beginning. A discovery workshop helps define those goals and ensures everyone is heading in the right direction from the start.

According to ITPro report found that over 80% of businesses face delays in software delivery, losing an average of £107,000 a year due to poor planning and misalignment. These setbacks often come from skipping early discovery and moving too fast without a shared understanding of goals and scope.

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Aligning On Goals

Both sides should clearly define what the project aims to achieve and how to get there before discussing budgets or team structure. Clear goals set the tone for a focused, successful collaboration.

Finding The Right Fit

Work with a partner who understands your business and shares your vision. The right fit ensures aligned expectations, smoother teamwork, and better project outcomes.

Clarifying The Big Picture

Define business goals and outcomes early to keep everyone focused and avoid misunderstandings that can slow down progress.

Setting A Solid Foundation

Outline the project scope, technical needs, and priorities before moving into budgets or team discussions. A strong foundation keeps the project efficient and on track.

A discovery workshop helps you start the project on the right foot, ensuring everything is aligned from day one and setting your project up for success.

Inside VOLO’s Software Product Discovery Workshop

At VOLO, our software product discovery workshop is designed to ensure alignment and clarity from the start. Typically consisting of up to three sessions, the workshops are tailored to each client’s needs, goals, and level of preparation. Depending on the complexity, some workshops can take just a day or two, and the dates can be adjusted to fit the client's schedule.

Here’s how we approach it:

Case 1: Initial Discovery Call

Before diving into the full discovery workshop, we begin with an initial discovery call to understand the client’s primary needs and set expectations for the workshop. This call helps us determine the depth of the workshop required:

  • Identify Key Needs: Understand the client’s business goals, pain points, and objectives.

  • Determine Workshop Structure: Decide if one case will be sufficient or if multiple cases will be needed, based on the client’s project scope.

The purpose of this call is to ensure we’re aligned on the next steps and the structure of the workshop, giving us the foundation for a productive discussion.

Case 2: Deep Dive Into Project Scope & Details

In Case 2, we dive into the specifics of the project. This is where we align both the business and technical sides of the project:

  • Clarifying the Project Scope: If the client already has a clear roadmap, we focus on refining the project details. We discuss the business-specific needs, features, and how the project will support the broader business vision.

  • Defining the Tech Stack: We work with the client to choose the right technologies, tools, and infrastructure needed to support the project’s goals.

  • Setting Key Milestones: We identify key project milestones, timelines, and deliverables to ensure alignment across the board.

This case helps us get on the same page and ensures that the project’s direction is clear before we move forward.

Case 3: Finalizing The Plan And Roadmap

In Case 3, we focus on any remaining technical or strategic questions and finalize the project details:

  • Refining the Roadmap: We review and refine the project’s roadmap, ensuring that all aspects are covered.

  • Business Analyst & Tech Lead Involvement: If necessary, a business analyst and tech lead join the case to dive into the technical implementation, refine business documentation, and ensure everything is structured for success.

  • Finalizing the Blueprint: By the end of this case, the client receives a comprehensive, well-structured blueprint of the project that includes detailed implementation steps, helping them decide if we’re the right partner for the job.

This structure ensures that every project starts with shared understanding, clear direction, and full alignment so when development begins, everyone is building toward the same vision.

Clear Communication And Strong Partnerships

Skipping a discovery workshop can lead to misalignment and costly mistakes. With 31% success rates for IT projects and 50% of projects exceeding their budgets, it’s clear that proper planning and alignment are crucial. Discovery workshops lay the groundwork for success, ensuring everyone is on the same page and the project stays on track."

For nearly 20 years, VOLO has helped businesses turn ideas into reliable, high-performing software. With over 170 projects delivered across industries, we know that lasting success starts with clarity, collaboration, and trust.

Our discovery workshops are about getting to the heart of your business: understanding its goals, challenges, and opportunities before any development begins. Our approach helps us turn complex ideas into clear, actionable plans that connect your vision with the right technical approach. We take our time to uncover what really matters:

  • We listen and understand: Every project starts with open conversations. We learn about your business, audience, and goals to ensure we’re solving the right problems.
  • We clarify and plan: Together, we turn those insights into a practical roadmap, one that aligns strategy, scope, and timelines with your priorities.
  • We collaborate and build: Our analysts, engineers, and product experts work side by side with your team to bridge strategy and execution.
  • We deliver measurable impact: Whether it’s building a new platform, improving workflows, or scaling existing systems, we focus on results that make a real difference.

With VOLO, you get a partner who combines strategy, engineering, and clear communication to make growth sustainable. The result is software that’s fast, intuitive, and built to last, systems that help your teams work smarter, reduce manual work, and adapt quickly as your business evolves.

Not getting that level of control from your current tools?

Contact VOLO and discover how we can help you build smarter and faster.

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levon hovsepyan avatar

Levon is an experienced technology consultant leading the strategic direction of VOLO. His work focuses on AI enablement, digital transformation, and how organizations adopt and govern technology at scale.

 

With a background in engineering and product leadership, he brings a systems-level perspective to technology and business decisions. His writing explores AI adoption, engineering discipline, and leadership in building reliable digital systems in complex, regulated environments.

Levon Hovsepyan Chief Business Officer

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Frequently Asked 
Questions

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The duration depends on the project’s complexity, goals, and how prepared the client is before the workshop. Most discovery workshops last between one and three days, though some extend longer if deeper technical or business exploration is needed. The real objective isn’t speed but to achieve complete alignment before development begins.

Ideally, decision-makers and stakeholders who understand the business goals should attend: the founder, product owner, CTO, and relevant department leads. Having the right voices in the room speeds decisions, minimizes misunderstandings, aligns priorities, and creates a stronger foundation for translating objectives into clear requirements, timelines, and accountable ownership and delivery.

Preparation helps maximize the workshop’s impact. Clients should gather any existing documentation, business plans, wireframes, product ideas, or performance metrics. In addition, it’s also useful to have clarity on target users, success metrics, and budget constraints. Even a rough outline of goals can help the team start with shared context.

Discovery workshops uncover potential roadblocks early, whether technical, financial, or organizational, before development begins. By aligning expectations and clarifying requirements upfront, businesses avoid costly rework, missed deadlines, or misaligned deliverables. This process acts as a safeguard, ensuring the final product meets user and business needs effectively, efficiently, and with lasting impact.

Absolutely. Discovery workshops aren’t limited to new projects; they’re equally valuable for improving or scaling existing products. They help identify bottlenecks, refine user experiences, and uncover opportunities for optimization. This structured approach reveals insights, reduces inefficiencies, strengthens collaboration, aligns teams, and sets a clear, data-driven direction for sustainable product growth.

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