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Your Strategic Partner in Incident Management

We monitor systems and manage incidents to ensure availability, fast recovery, and predictable operations across business-critical environments.

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Incident ResponseOperational Control

Without effective monitoring and clear incident processes, issues go undetected, response times increase, and business impact escalates.

We provide monitoring and incident management with system-level accountability. We establish proactive monitoring, clear escalation paths, and structured response processes to detect issues early, resolve incidents quickly, and maintain operational stability.

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Need Faster Incident Response and Better Visibility?

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Why to choose us forincident management?

We combine proactive monitoring and disciplined incident handling to protect system availability and business continuity.

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Clear Incident Ownership

We manage incidents with defined roles, escalation paths, and accountability.

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24/7 Operational Support

We provide continuous monitoring, incident response, and escalation to ensure availability and performance.

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Enterprise & Regulated Readiness

We operate cloud environments within security, compliance, and governance requirements.

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Hybrid and Cloud-First Support

We support cloud-first strategies while operating hybrid and private environments where required.

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Operational Cost Control

We continuously optimize infrastructure usage to reduce waste and control cloud spend.

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Continuous Improvement Loop

We analyze incidents to prevent recurrence and improve system resilience.

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Our Focus Areas

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Client Stories

Finance in Motion: Unified impact and reporting platform with centralized data insights.

JUNO: Unified payments for hospitality with seamless system connectivity.

Skipti: End-to-end rental and delivery platform with integrated marketplace control.

Topal: Cloud-native payroll for Swiss SMEs with built-in compliance and scalability.

Visual Abstract: AI-powered scientific visuals at scale with automated collaboration.

TradeCloud: Digital platform for commodities trading with audit-ready transparency

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Our Work

See how we solve complex challenges and deliver results worldwide.

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Featured Insights

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Frequently Asked
Questions

Still have a question?

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Levon HovsepyanNune Darbinyan

It involves continuous system monitoring, alerting, and structured response to incidents to minimize downtime and impact.

Yes. We provide continuous monitoring and incident response for business-critical systems.

We use predefined escalation paths and SLAs to ensure timely response and resolution.

Yes. We monitor and manage incidents for systems regardless of the original vendor.

Yes. We monitor availability, performance, and key operational indicators.

Yes. We integrate with existing monitoring and alerting tools where appropriate.

This service is for organizations operating critical systems that require constant visibility and rapid incident response.

Let's Manage Your Products Together!

  • 24 hrs average response time
  • Team of Experts
  • 100% delivery rate