Sequel: Site Reliability Engineering & Infrastructure Management

Executive Summary

Industry: Insurance / Data & Analytics

Location: United Kingdom

Project at a Glance

A large-scale, long-running Azure infrastructure engagement with a leading insurance software company delivering continuous DevOps, infrastructure optimization, and business application reliability across a complex cloud environment.

About the Client

Sequel is a leading insurance software company with deep roots in the London market, delivering technology solutions that help insurers and managing agents streamline complex operations. With a reputation built on precision, reliability, and domain expertise, Sequel has long been trusted by some of the most demanding players in the global insurance industry. In 2017, Sequel was acquired by Verisk, a leading global data analytics and risk assessment company, further cementing its position as a key player in the insurance technology landscape.

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Our Engagement

Since April 2020, VOLO has been an active and deeply embedded infrastructure & tech partner to Sequel, providing teams of specialists across two critical disciplines. This is not a peripheral engagement: our teams have been at the heart of Sequel's cloud operations, responsible for keeping a complex, business-critical Azure environment running, optimized, and continuously improving.

Our Site Reliability Engineers own the DevOps lifecycle end-to-end: from infrastructure setup and configuration through to ongoing optimization, monitoring, and incident response. Working entirely within the Azure ecosystem, the team ensures that Sequel's cloud infrastructure is resilient, scalable, and aligned with best practices at every layer. Pipeline management, environment optimization, and proactive infrastructure governance are all part of the daily remit.

Our Support Engineers complement this by providing dedicated support for the business-facing applications that Sequel's teams and clients depend on, ensuring stability, responsiveness, and continuity across the application stack.

Together, our dedicated VOLO teams function as an integrated extension of Sequel's own operations, deeply familiar with the environment they manage.

Services provided: DevOps Services, Infrastructure Management, Site Reliability Engineering, Business Application Support

Key Takeaways

Cloud reliability is a business-critical discipline

In the insurance sector, where data integrity and system availability directly impact underwriting and operations, there is no margin for infrastructure failure.

The depth of the team reflects the depth of trust

A dedicated team, active for over five years, is not a typical vendor relationship; it is a genuine operational partnership built on sustained performance and mutual confidence.

Azure expertise at enterprise scale.

This engagement has sharpened VOLO's Azure capabilities across the full DevOps and infrastructure lifecycle, in a demanding, compliance-sensitive industry environment.

Longevity is the proof point

Starting in 2020 and continuing to this day, this partnership stands as one of VOLO's longest active infrastructure engagements: a testament to what consistent, high-quality delivery looks like over time.