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The Challenge

Their idea was to build an MVP for a solution that would put all household-related help at clients’ fingertips and, in turn, enable contractors by giving them an easier way to do business and providing them with a larger client pool.

Their idea was to build an MVP for a solution that would put all household-related help at clients’ fingertips and, in turn, enable contractors by giving them an easier way to do business and providing them with a larger client pool.

One Solution – Three Products

As a newcomer into the tech world, our partner came to trust our input on the project, because they appreciated the fact that we don’t start with the what – we start with the why. Combining their research along with our own, we created a digital representation of the key messages and functionality with a UX/UI designed to incentivize the membership service. 

Our challenge was to create a digital experience ripe with customization, ease of use, and security. To that end, we created 2 applications – one for clients to request contractor services and one for contractors/companies to list their services, respond to client requests and inquiries, and earn money. We also built a backend with an admin panel for ease of management.

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Thus, the main solution consists of two apps. The app for the clients allows them to

  • search for technicians by the category of the help needed, distance, rating, price range and the urgency of the request
  • schedule the service and track the progress
  • communicate with technicians about the actual issue and describe it with text and images
  • review and leave feedback for the technician
  • pay for the service provided via the app
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The app for the providers allows the companies or self-employed individuals to

  • register their company on the platform with a seamless registration flow
  • add/remove employees and manage the company-wide commission rates
  • choose the service range provided by the company and respective prices for each service provided
  • have an overview of the company revenue via the app
  • see employee activity and availability
  • employees themselves can use the same app too and accept/deny requests, change availability and so on
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As for the separate Admin Panel, it lets

  • the admins review the registration requests made by companies and manage the overall setup flow
  • choose the categories of services that may be provided by the companies
  • choose the locations that the services may be provided at (County level in the US)
  • suspend/remove companies
  • manage the commissions for each company separately or overall and review the financial status of each provider company/the app

Services Provided

  • Mobile App Development
  • UI/UX Design
  • Quality Assurance
  • DevOps
  • Project Management
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Key Benefits

  • Ease of use
  • Comprehensive admin panel
  • An all-in-one solution for companies providing contractor services
  • Sleek and modern UI
  • An extra layer of security to enable payments through the app instead of the industry standard cash transactions

Certifications

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iso-270001
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PMP
PMI-ACp
PSM-I
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ISTQB
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Top App Modernization Service
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App Modernization Service
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User Experience Company

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