One Solution – Three Products
As a newcomer into the tech world, our partner came to trust our input on the project, because they appreciated the fact that we don’t start with the what – we start with the why. Combining their research along with our own, we
created a digital ecosystem representation of the key messages and functionality with a UX/UI designed to incentivize the membership service.
Our challenge was to create a digital ecosystem experience ripe with customization, ease of use, and security. To that end, we created 2 applications – one for clients to request contractor services and one for contractors/companies
to list their services, respond to client requests and inquiries, and earn money. We also built a backend with an admin panel for ease of management.
Thus, the main solution for digital ecosystem consists of two apps. The app for the clients allows them to:
- search for technicians by the category of the help needed, distance, rating, price range and the urgency of the request
- schedule the service and track the progress
- communicate with technicians about the actual issue and describe it with text and images
- review and leave feedback for the technician
- pay for the service provided via the app
The digital ecosystem app for the providers allows the companies or self-employed individuals to:
- register their company on the platform with a seamless registration flow
- add/remove employees and manage the company-wide commission rates
- choose the service range provided by the company and respective prices for each service provided
- have an overview of the company revenue via the app
- see employee activity and availability
- employees themselves can use the same app too and accept/deny requests, change availability and so on
As for the separate Admin Panel, it lets
- the admins review the registration requests made by companies and manage the overall setup flow
- choose the categories of services that may be provided by the companies
- choose the locations that the services may be provided at (County level in the US)
- suspend/remove companies
- manage the commissions for each company separately or overall and review the financial status of each provider company/the app
Services Provided
- Mobile App Development
- UI/UX Design
- Quality Assurance
- DevOps
- Project Management
